Terms of Service
Welcome to Senta Solutions Technology. These Terms of Service constitute a legally binding agreement between you and our company. By accessing or using our digital services, you acknowledge and agree to these terms in their entirety.
Last Updated: 4/6/2025
Acceptance of Terms
By accessing, registering, or using any services provided by Senta Solutions Technology, you explicitly confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with any part of these terms, you are prohibited from using our services.
These terms represent a legally binding contract and apply to all users, regardless of their geographical location or method of accessing our services.
Our Services
Senta Solutions Technology provides comprehensive digital solutions designed to simplify and secure utility service transactions. Our platform offers:
- Airtime purchases
- Data plan subscriptions
- Electricity bill payments
- Education payments (WAEC Pins, etc.)
- Cable TV subscription services
We are committed to delivering secure, efficient, and user-friendly digital services tailored to meet the evolving needs of individuals and businesses in Nigeria.
User Obligations
As a user of our services, you are legally bound to:
- Provide accurate, current, and complete information during registration and account management.
- Maintain strict confidentiality of your account credentials, including passwords and authentication methods.
- Comply with all applicable local, national, and international laws and regulations.
- Refrain from engaging in fraudulent, illegal, or unauthorized activities.
- Protect your account from unauthorized access and immediately report any suspicious activities.
- Not use our services for any purpose that could damage, disable, or impair our infrastructure.
Payment & Refund Policy
For all transactions processed through Senta Solutions Technology:
- Payments are securely processed through our authorized partners using PCI-DSS compliant payment gateways.
- All transactions are subject to verification and may be declined if deemed suspicious.
- Refunds are processed according to our policy and subject to strict verification.
- Disputes regarding payment transactions must be reported within 30 days of the transaction date.
- Transaction fees, if applicable, will be clearly communicated before transaction completion.
We reserve the right to modify our payment and refund terms with prior notification.
Third-Party Services
Our platform may integrate with or reference third-party services to enhance functionality. These integrations are governed by the following principles:
- Third-party services are subject to their own terms and privacy policies.
- We are not responsible for the practices, content, or reliability of external services.
- Users are encouraged to review the terms of third-party services before interaction.
Termination
Senta Solutions Technology reserves the unconditional right to:
- Suspend or terminate user access without prior notice for violation of these Terms of Service.
- Refuse service to anyone at any time without explanation.
- Modify or discontinue services with reasonable notice.
Disclaimer & Limitation of Liability
Our services are provided "as is" and "as available" with no warranties, express or implied. Senta Solutions Technology shall not be liable for:
- Direct, indirect, incidental, or consequential damages
- Lost profits or revenue
- Business interruption
- Loss of data or information
Intellectual Property
All content, design, and functionality of our platform are the exclusive property of Senta Solutions Technology and protected by intellectual property laws:
- Users may not reproduce, distribute, or create derivative works without explicit permission
- Trademarks, logos, and service marks are our registered intellectual property
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Nigerian courts, with specific reference to the laws of the Federal Capital Territory, Abuja.
Contact Information
For any questions, concerns, or clarifications regarding these Terms of Service, please contact:
Legal Department
Senta Solutions Technology
Email: hello@getsenta.com
Phone: +234 906 989 1988
We are committed to providing clear communication and resolving any concerns promptly and professionally.