Privacy Policy

Data Collection

Senta Solutions Technology collects personal data through various interactions with our mobile application and digital services. We are transparent about the information we gather and ensure that data collection is purposeful, limited, and compliant with global data protection regulations.

We collect the following personal data:

• Full Name
• Email Address
• Phone Number
• Passwords (stored securely using one-way cryptographic hashing)
• Transaction History
• Device Information
• IP Address

Data collection is limited to what is necessary for providing our services, enhancing user experience, and maintaining system security. We do not collect sensitive personal data without explicit consent.

Encryption & Compliance

At Senta Solutions Technology, we implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• All data is transmitted using 256-bit SSL/TLS encryption over secure HTTPS connections.
• Passwords are salted and hashed using advanced cryptographic algorithms (bcrypt/Argon2) before storage.
• Multi-factor authentication is available to provide an additional layer of account security.
• Regular security audits and penetration testing are conducted to identify and mitigate potential vulnerabilities.
• Our systems are designed to comply with international data protection regulations such as GDPR, NDPR, and CCPA.

Data Usage & Storage

We use your personal data responsibly and transparently to:

• Facilitate transactions for utility services (airtime, data, gift cards, electricity bills, cable subscription)
• Improve and personalize your experience on our mobile app
• Send important service-related notifications and updates
• Detect and prevent fraudulent activities
• Comply with legal and regulatory requirements

Your data is stored on secure, geographically distributed servers with strict access controls. We implement data retention policies to ensure that personal information is not kept longer than necessary. When data is no longer required, it is securely deleted or anonymized.

We do not sell your data to third parties. However, we may share information with trusted service providers who assist us in operating our platform, processing transactions, and delivering services. These providers are contractually obligated to maintain the confidentiality and security of your data.

Your Rights

We are committed to empowering you with control over your personal data. Under various international data protection regulations, you have the following rights:

• Access – Request a copy of the personal data we hold about you
• Correction – Request rectification of inaccurate or incomplete personal data
• Deletion – Request erasure of your personal data, subject to legal constraints
• Objection – Object to specific data processing activities
• Data Portability – Receive your data in a structured, machine-readable format
• Restrict Processing – Request limitation of data processing under certain circumstances

To exercise any of these rights, please contact our Data Protection Officer using the contact information below. We will respond to your request within 30 days, as required by data protection regulations.

Our Data Protection Standards

Senta Solutions Technology adheres to national data protection frameworks to ensure the highest level of privacy and security for our users:

• Nigeria Data Protection Regulation (NDPR)

Our commitment extends beyond legal compliance to establishing trust and transparency with our users.

Contact Information

For any privacy concerns, data requests, or inquiries, please contact our dedicated Data Protection Officer:

We are committed to addressing your privacy concerns promptly, transparently, and comprehensively.